Refund policy
We have a 14-day return policy for most products from G Good Idea Store website.
- Notification Window: You must report any issue to within 14 calendar days of delivery
Exclusive products from: BYMANYC ® New York
- Notification Window: You must report any issue to within 3 calendar days of delivery.
1. ALL SALES ARE FINAL (Made-to-Order Policy) To maintain the exclusivity of our collections and our commitment to sustainable production, BYMANYC ® New York operates on a Final Sale basis. Most of our apparel and accessories are Made-to-Order or released in strictly limited runs. Once an order is processed, it cannot be canceled, returned, or exchanged for reasons such as "change of mind," "fit preferences," or "style selection."
2. Manufacturing Defects & Shipping Errors The only exception to our Final Sale policy is the receipt of a defective item or an incorrect shipment.
Items will only be replaced or credited provided it is clear that there is a manufacturing fault, or the damage occurs prior to delivery.
Items which have been worn will not be replaced or credited unless it is clear that there is a manufacturing fault.
Items delivered broken or faulty must be returned to us accompanied by full details of the order.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at filijewellerysee@gmail.com. Please note that returns .
If your return is accepted, we’ll send you a return shipping label with return address as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at filijewellerysee@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at filijewellerysee@gmail.com.
Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at filijewellerysee@gmail.com.